An open letter to Citibank
This afternoon, I wanted to reply to Citibank’s e-mail, but whenever I clicked Send, I kept getting an error, saying I “used a special character which is not allowed.”
Well, I am attaching my e-mail to them, so anybody please let me know which of these characters are “special.”
And, apparently, the last paragraph no longer applies for now. DUH.
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<suppposed to be sent Sep 21 at 2.20pm, 2.31pm, 2.34pm, 2.37pm, 2.42pm, & 2.44pm>
Citibank,
This is re KMM1737796V31957L0KM. I tried replying to that e-mail, but I keep getting an error so apparently I can’t reply to that e-mail. Anyway, I checked my online account, and it seems you were quite quick to charge me my membership fee.
WOW.
That is quite unfair. I have been stressed the past few days trying to find someone with an active credit card just so I can make my online purchases, and now you charge me my membership fee when in fact I HAVE NOT YET RECEIVED MY REPLACEMENT CARD.
That’ s like you’re charging me for my inconvenience, which is none of my fault.
Please make sure I get my replacement card early next week, as I’m really very disappointed with your services and I don’t want to reach a point where I need to terminate my contract with you and spread the bad news, which are your poor services, to everybody else.
Looking forward to your prompt action.
re:Dear Ms. Casalinas:
Thank you for your message.
We have noted that you already spoke with one of our Officers regarding this matter. Please expect to receive the renewal card within the coming days. Kindly note that card pick at our Cebu branch is not yet available as of this time.
Should you have further inquiries or requests, please feel free to send us a message through this channel.
Thank you for using Citibank Online.
Yours sincerely,
Citibank Online Team
Original Message Follows:
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Form Message
subject:Other Inquiries
EMAIL:phpinbox@aspac.citicorp.com
formcode:jpc.mymlb
Comments:Hello,
I am following up my replacement for my credit card. My current credit card is already expired, so apparently I could no longer use it, but the replacement card has not arrived yet.
I’ve talked to a total of 3 agents on the phone, and they all tell me that the replacement card will arrive soon, but it has not, so I cannot use my card for online purchases.
How is it possible that you’ve already had my card expired, when the replacement card has not yet arrived?? Please explain.
Also, I do not understand why I cannot claim the replacement card at your Cebu office, when apparently you cannot deliver the card at my house. How do you not have any other alternative aside from delivery??
Hope you can send me feedback soon.
The important thing is that it still *looks* like I’m reading.
i know someone who can relate to this. let’s just say his name is ALLAN.
(via ilovecharts)
holiday’s
i was writing my moms a mother’s day card (using a cæesar cipher and invisible ink) when i got to wondering how mother’s day is supposed to be punctuated. is it:
- mother’s day (singular possessive)—a day that belongs to each mother
- mothers’ day (plural possessive)—a day that belongs to all mothers
- mothers day (plural attributive)—a day for all of us to honour mothers
it turns out that anna jarvis, the populariser of mother’s day was pretty specific with her apostrophe intentions, she stated:
it was to be a singular possessive, for each family to honour their mother, not a plural possessive commemorating all mothers in the world
so that settles that. but what about other u.s. holidays—do they all get the same treatment? it turns out that they don’t and like other aspects of government, the spelling of holidays is fraught with inconsistency. therefore i made us this handy crib sheet so we won’t embarrass ourselves when writing future columbus day and st. patrick’s day cards.
note: unbeknownst to me, presidents day is not the actual name of the holiday—it’s washington’s birthday. since presidents day is not official, there’s no official way to spell it and we are left to the mercy of car dealerships and furniture store circulars.
also inconsistent: is how it’s st. patrick’s day but columbus day.
then: there’s the odd case of veterans day.
finally: i would like to note that hallowe’en is a perfectly acceptable varient of halloween and therefore it is the only holiday that uses an apostrophe for purposes of contraction.
__
is it lame or cool to note that this chart is set in itc barcelona? donald says lame but donald wears black socks at the gym
thank you pierce for your unwavering enthusiasm to all things u.s.
Now typo free! Deleting the previous post in 3 … 2 …
dedicated to the american grammar police.
(Source: ragbag)
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